Just wanted to share my love for my EGO tools! I currently have the Ego Hedge Trimmer, 12" string trimmer and leaf blower along with 2 chargers & batteries. They far surpass any other electric tools I have used in the past and most importantly their customer service is unparalleled. I have had a few hiccups with my tools / batteries during my ownership so far (1.5 years) and each time I have called to have the issue resolved/replaced they have always taken care of me, no questions asked. 2 thumbs up and I will continue being a loyal patron!