lm2120e-sp dead after grounding

  • 1
  • Problem
  • Updated 2 weeks ago
  • Solved
love my mower but me being a plonker the cut setting was too low, the blade grounded and the indicator flashed orange and cut out (overload protection), so ive removed the battery, made sure its full charged and tried it in a trimmer and worked fine, removed the dirt etc from the blade, the blade turns freely but the mower is dead, SP doesnt work, lights do not work, have left it for over 30 minutes now, really hope i have not broken it as i love the thing! any ideas out there? is there a restart procedure i can try etc????
Photo of Tony Luetchford

Tony Luetchford

  • 110 Points 100 badge 2x thumb

Posted 2 weeks ago

  • 1
Photo of Blue Angel

Blue Angel, Champion

  • 144,980 Points 100k badge 2x thumb
Official Response
Tony, you'll have to get in touch with Ego Customer Service.  Based on your model number ending with an "E", I'm assuming you may be in Europe somewhere?

Here's the link to the UK page:

https://egopowerplus.co.uk/

If you're not in the UK there's a "Region" selection at the bottom that should direct you to your local Ego reps.