Line of uncut grass

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  • Updated 8 months ago
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Using 21" self propelled Ego purchased 2 years ago (registered) its always left a small strip of uncut grass even overlapping cut lines on the right. Even doing this out of the box. So I cut twice to make it look nice. Just doesn't seem right. I've sharpened the blade, adjusted height and run with and without bagging. Help
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jim

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Posted 8 months ago

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Jackie Hardie

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I'm having the exact issue with our new 22" self-propelled mower purchased in June 2017.  It's very irritating to mow and then run the next path with a huge overlap to try to catch the strip (laid down grass or the grass clippings that did not go into the bag)and it still doesn't pick it up.  You shouldn't have to mow your yard twice just to get the job done.  The mower doesn't have enough circulation or something to lift the grass up that the wheels pack down.  Is there some fix for this defect?  I'm ready to take it back and ask for a refund. 
(Edited)
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Blue Angel, Champion

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The high lift blade may work for you. It's primarily designed for side discharge or bagging but a few people have reported decent mulching results as well.

Note that your run time will be reduced slightly with the high lift blade.
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Art Zasadny

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The high-lift blade made my cutting much cleaner and eliminated the need to overlap my runs over the lawn. I hope it helps you.
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Dave .

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concur here re: the HL blade.  it does help pull the grass up so that the cut is better. 
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Woody Crandall

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That is a problem that a number of users have posted without any real resolution from the company other than possibly the high lift blade- assuming we all know how to cut grass ! :) . 

In my case, it is not just the area where the wheels have previously passed.  Tired various overlaps, etc
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Jeff Hamilton

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This effect is called mohawking or striping, many of us have the same problem.  We have all tried the mfgr suggestions to no avail, it is very frustrating and mfgr doesn't seem to acknowledge or care. Don't spend money on the new high lift blade it is not the answer either.  I should have looked at a Kobalt or Stihl electric mower, at least we could have returned them if we were not happy.  Home Depot is clueless.
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szwoopp, Champion

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You have 90 days (or 1 year if HD CC) to return items for any reason to HD, so not sure what that part of your statement refers to.

As far as an uneven cut, the manufacturer has provided possible solutions and stated that if you continue to get an uneven cut you should bring the mower in for repair as they consider it to be a problem.  So, not sure why you state that they have not acknowledged the problem. 
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Jeff Hamilton

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I spent much longer than that trying out all the suggestions to fix the mohawking, I own two of these 21 inch mowers, took me a month just to get the high lift blades from Europe.  I like them, but they both have fundamental design and/or mechanical issues causing these cutting effects.  And the mfgr ignoring all of us just sends up a red flag.
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bloomz

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High lift blade IS the answer in my world. I no longer have that problem.
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szwoopp, Champion

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Not sure how the Ego telling you to take it in for a warrantied repair = ignoring.
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Michael G

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I also have the 21" and at times get the mohawk (I mulch only). I tried the high lift blade and it was not any better if not worse. I see many with the 20" mower owners have had a night/day difference with the high lift blade. I know it's not recommended, but, I've even seen some put other aftermarket blades on and have better results. So, maybe with a little more blade design work EGO could get similar results with the 21"?.....please
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Woody Crandall

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Regarding taking in to HD for repair.  With the number of complaints (at least on the several threads here in the last couple of months), they don't appear to have a item that needs repairing.  Otherwise, I assume they would have identified and stated so.  Don't think anything is "broken", just is not cutting for some of us as expected.  This is the only mower, I've owned over the decades that has this issue,  Even the WORX that I replaced with this did not suffer this issue.
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Pete Innes

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Take it into Home Depot at your peril. You will lose your mower for months. We have a local repair shop that does ego mower repairs and we have lost a mower for 3 months and counting for a switch and rear gears. The company is a joke when it comes to fixing issues. I'm going back to a trusty 4 stroke gas mower. No mohawking and lots of suction
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Blue Angel, Champion

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Pete, did you get Ego involved? They can escalate your case if it's been that long.

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