Lawn mower stopped working

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  • Updated 3 years ago
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Lawn mower stopped working
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Jon

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Posted 3 years ago

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Jon

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My mower stopped working, battery is fully charged, key is in, clamps are set... green light comes on but mower doesn't start. Help!
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David Phillips

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Is the battery lit up?
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Jacob

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Is it the 21" or 20.
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bloomz

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I read this on this forum and it's a very good idea.


If I was told I had to wait 6 to 8 weeks for a repair I would most certainly buy another (Ego) Mower and return it when the other one comes back.


With no guilt whatsoever.
(Edited)
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Blue Angel, Champion

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Jon, do the headlights work? Does the self propel work (if equipped)?
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Jon

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Yes, headlights work. Green light on battery lights up. 21". I don't think I have the self propel.
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Blue Angel, Champion

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If the headlights work and everything seems normal, just with no blade motor operation, it could be something to do with the safety switches in the handle. I would give Ego Customer Service a call and see if they can help troubleshoot it for you.
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Exrace

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Confirm the handle is fully extended. You will see markings on handle bar. Possible you locked the handle bar without it being fully extended.
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Jon

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I troubleshooted w/ customer service for 10 mins and they are sending me a new mower. They said 7-10 business days.
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Blue Angel, Champion

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Great to hear, Jon!
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Bill Mullen

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Mine died after two months.
Same, good battery, light, no motor.
 I called cust.service, spoke to MATT. he sent me a part, the black plastic yoke that holds the bale. It was awkward, but easier when I used clamps while screwing it down. I replaced it; now great !
https://community.egopowerplus.com/

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