Lawn Mower cutting off

  • 1
  • Question
  • Updated 8 months ago
  • Answered
  • 1
I have the ego lawn mower, and the first year it worked fine. This year, it keeps shutting off for no reason. How do I find someone to look at it
Photo of Susan Hunter

Susan Hunter

  • 90 Points 75 badge 2x thumb

Posted 10 months ago

  • 1
10 months ago
Photo of Oregon Mike

Oregon Mike, Champion

  • 47,486 Points 20k badge 2x thumb
Official Response
Good news. Your mower is covered by a 5 year warranty. Battery and charger have 3 year warranties. Give EGO customer service a call and they will help you out. Best to call early in the day to avoid hold times.
They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).

Just a quick troubleshooting step, have you double checked that the handle clamps are well inserted? Unclamp them, make sure the handle is fully extended and reclamp them in place. 
  • 1

Powered by Get Satisfaction