Can I register my tools that I bought last year?

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  • Updated 3 years ago
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Today I purchased the blower and the string trimmer, I was very happy with my mower purchase. When I went to register today's purchases it showed that no account existed under my email address. That means I never registered the mower when I purchased it. I don't remember the exact date but it was about a year ago. Can I register it now to make sure I am covered under the warranty? I'll probably never need it, it works great but just want to make sure.

On a side note, the string trimmer has much more power than the Worx one I already have. I do like the ability to adjust the shaft length on the Worx and wish this one had that feature. The twisting head of the Worx to do edging is a feature that I will also miss. The thicker 0.095" string on the Ego is a very positive plus. The thin stuff on the Worx shredded every time I got near the brick edging.
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Posted 4 years ago

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Blue Angel, Champion

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That shouldn't be a problem. Give them a call and they'll help you out. Their policy now requires a receipt be registered as well, so hopefully you have access to it.

Glad you like the string trimmer! Yes, it has power to spare! :-)
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Jennifer VandeWater, Community Manager

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Official Response
As Blue said, we can help.  If you got your mower last year, finding the receipt might be tricky but our customer service team can look you up regardless and see what they can do for you.  Let us know if you have any problems.  We can be reached at 1-855-346-5656.
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Thanks for the answers. I'll give them a call. Finding the receipt might be impossible but I will look for it. I would hope the serial number would be sufficient, I am admitting it is about a year old already.
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Ken, Champion

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If you bought the mower at Home Depot and used a credit card, Home Depot should be able to look up the purchase using that credit card, then print you a duplicate receipt.
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Keith Barbour

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If you bought it with a credit card.  you  can actually just create a profile on their website.  and enter your card number.  it will show you all purchases on that card.