It's dead.

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  • Updated 4 years ago
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I bought my blower about a year ago at Home Depot. I tried to use it a few weeks ago and nothing. It has died. I have 2 batteries so I doubt that's the proble. Took it back to HD and they sent it to Atlanta and after several weeks they tell me they are not an authorized repair man. What do I do now?
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Gary Blais

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Posted 4 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Gary, that's odd behavior for Home Depot.  They should not be sending your products out for repair.  That's our job.  We'd be happy to get you taken care of and get a replacement out to you right away.  Please give us a call at 1-855-346-5656 and we'll do what is necessary to make this right.
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Denise C

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Official Response
Hi Gary! I'm glad I was able to help you out by replacing your blower. Again, please give us a call directly in the future should you have any problems with your EGO blower, battery, or charger; as all warranty claims go through us, not The Home Depot. Don't forget to give us a call back or send an email to support@egopowerplus.com when you get your new blower to update the serial number.