Is this unit more fragile than a gas unit? That and HDs lack of service, makes purchase a bit iffy.

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From what I am reading, it seems that this unit is more fragile than a gas mower. It appears that the motor shaft, magnet, and circuitry, are prone to damage. That and HDs lack of customer service make a purchase iffy.
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Jeff L

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Posted 3 years ago

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Official Response
Jeff, early 20" mowers had their blades keyed to the motor shaft.  If the blade struck a solid object the instant deceleration of the motor was enough to cause damage.  The newer mowers have done away with the keyed design so the motor can decelerate much slower and avoid damage should the blade strike a solid object.

I'm not saying the newer mowers are indestructible, but the chance of damaging the motor is greatly reduced.

I bent the crankshaft on a high end Honda mower when I was a kid; I hit the water main plate in the front yard.  Bent the crankshaft and the motor was scrap.  Certainly not an Ego-only possibility. :-)