Is my battery dead?

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  • Updated 2 years ago
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The first battery I bought with my mower was a 4.0 Ah. I've had it for around three years. We also have a 5.0 Ah battery that we've had around two years, and I use that more often, although I use both batteries regularly. The 4.0 has stopped charging. If you put it in the charger, the light flickers between green, red, and white. We have three chargers, and it does the same in each. I've also had it flicker when I put it in the mower. Is three years the max for these batteries? We live in Phoenix, and my husband things it is because of our heat, but on this website, people were estimating that the batteries should last longer.
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Caryn Martinez

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  • Sad that my battery didn't last longer

Posted 2 years ago

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Blue Angel, Champion

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Caryn, yes, the batteries should last longer than three years.

Heat does hurt batteries, so hopefully being in Arizona you are keeping them inside the house where it's not too hot? Leaving them in a garage or shed in your climate would definitely shorten their life.

The batteries have a three year warranty. If you're still within that period and abuse is not a factor, your battery will still be covered.
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Caryn Martinez

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Yes, the batteries charge inside. Customer service said the battery should have lasted longer, and they're sending a replacement.
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Amber F., Official EGO Rep

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Official Response
We'd love to help troubleshoot this, Caryn! Please give us a call at (1-855-346-5656). 
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Caryn Martinez

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Thanks! I called, and they're sending a replacement!

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