Integration Issue

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  • Question
  • Updated 1 year ago
  • Answered
I recently purchased the Ego lawn mower package including the charger. I love the equipment. Now, I’m looking at the Ego 15” string trimmer and edger combo kit which includes the standard charger.

It should be noted that my charger (Ego 56-volt lithium-ion rapid charger) is already your top-of –the-line charger.

So my question is:

For your customers already using your equipment and looking to expand and upgrade to your other product lines, why doesn’t this kit include the purchase-option of “with” or “without” charger?
This expense (per Home Depot if purchased separately - approximately $70 plus tax) is duplicative and unnecessary.

Please let me know.
Thanks
Jeff C
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Jeffrey Cunningham

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Posted 1 year ago

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Blue Angel, Champion

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Official Response
aTE is right.  The multi-tool already comes as individual bare tools, a string trimmer kit and a string trimmer + edger kit.  Offering the kits with batteries and no chargers would just add to the cost of stocking the product.
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Jennifer VandeWater, Community Manager

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Official Response
Hi all, this has gone way off topic and we're closing this thread. Jeffrey, we do not plan to offer a kit with a tool and battery but no charger, at this time.  We have sent your request to our team for consideration in the future.