If I need warranty service for the mower, where is the nearest service center to me? I live in ZIP code 37075

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Please let me know the name and street address of the nearest service center for your mower.

I live in ZIP code 37075. Hendersonville TN
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Posted 4 years ago

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David Cline

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I believe that Home Depot is the single interface for all repairs in the US. I am not sure if Home Depot actually completes the repairs in-house or manages transportation to authorized repair centers (or some combination), but either way the equipment should be taken to Home Depot.
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I have read posts mentioning lengthy delays and poor handling of warranty repairs by Home Depot including a customer complaining of having to pay for shipping to get his mower repaired under warranty. Those were from 6 months ago, has EGO improved warranty and repairs support turnaround times? Trying to get some answers from an EGO representative on the phone, I have been on hold for 30 minutes...
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Jennifer VandeWater, Community Manager

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Titi, were you able to reach our customer service team this weekend?  Do you still need help?  Please let us know and we'll reach out to you directly.
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Yes I did and had a good chat with your customer rep. I think I am going to go ahead and buy a LM2101. Thanks for checking.

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