I push the switch and then pull the handle and the light goes from green to yellow and attempts to start but does not start

  • 3
  • Problem
  • Updated 3 days ago
  • In Progress
I push the switch and then pull the handle and the light goes from green to yellow and attempts to start but does not start Any idea why
Photo of Freddie Carver

Freddie Carver

  • 100 Points 100 badge 2x thumb

Posted 7 days ago

  • 3
Photo of szwoopp

szwoopp, Champion

  • 54,316 Points 50k badge 2x thumb
Official Response
Give customer service a call to help diagnose and fix you up.

1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).

Also. if you have another tool and battery you can switch them around to narrow down the problem between mower or battery.