I purchased the EGO Power+ 14-inch 56-Volt chainsaw. The oil was\is not spraying on chain.

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  • Updated 10 months ago
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I purchased the EGO Power+ 14-inch 56-Volt chainsaw. The oil was\is not spraying on chain. Contacted EGO (took several attempts). I took the chainsaw to Home Depot as directed. They wanted $20 just to look at it. If a repair was required I would have to pay them and then negotiate with EGO for a reimbursement. I have had the chainsaw for just over a month and used (maybe) 8 minutes (long enough to know oil was not working). How do I get a refund or a replacement?
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Jeffrey Bischoff

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Posted 11 months ago

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Blue Angel, Champion

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Official Response
Jeffrey, if you purchased it from the HD you can just return it and buy a new one, you have 3 months to do so. Just be sure to tell them it's not working when you bring it back.