This conversation has been merged. Please reference the main conversation: How do I get a safety key?
For all Customer Service requests, please dial 1-855-EGO-5656 (1-855-346-5656). Agents are available 8:30am – 8:00pm EST (Monday – Friday) & 10:00AM - 6:00PM EST (Saturday and Sunday).
Be patient. Wait times can be a bit long.
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