I have an EGO 56V mower that the battery is fully charged but the mower will not start.

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  • Updated 9 months ago
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I have an EGO 56V mower that the battery is fully charged but the mower will not start. I have power through the switch. The light on the battery lights up when I try to start but the motor will not start. I understand there is fuse in the system. Could this fuse be burnt out and where is it located? 
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Tool Rental

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  • Disappointed. This mower looks very difficult to open up if needed to get at the fuse.

Posted 9 months ago

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David HD, Champion

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Official Response
ToolRental, I am not clear if you have a 20" or 21" mower?  A "self propelled" or "non-self propelled" mower?  A new mower or an older mower?  That said; the most common problem we have seen on this forum regarding this issue is listed below for your reference:

The mower cannot be started unless:
  • The side rails are fully extended
  • Both green handle-locking clamps are securely closed
  • The handle is locked into one of the three operating positions
I also included a "snap shot" of the Troubleshooting page for your reference as well:





If the mower does not operate after this, then call Customer Service and they will help you identify the main cause.  Try to call early in the day to avoid "long" hold time, especially the weekend.  Please keep us in the loop on the outcome ... :-)