i have a ego 20" 56v mower i cant get either battery to charge.

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  • Updated 1 year ago
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i have a ego 20" 56v mower i cant get either battery to charge. the charger flashes a green light on the 25% and runs but thats all.it never goes up and the batteries leds dont light either
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joe cheatwood

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Posted 1 year ago

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szwoopp, Champion

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Official Response
Unplug the charger
Make sure the contacts are clean on both the charge and the battery
Install the battery on the charger
Plug the charger in.

If no change then give customer service a call and they will help you diagnose the problem and provide warranty replacements if needed.

1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
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Eric Boyle

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Are you getting a flashing green light on the battery? This is what happened to my trimmer battery. Flashing green then no charging as you said.

Called and got a warranty replacement.
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Oregon Mike, Champion

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Also, are you sure the batteries are depleted more than 25%? If they aren't they won't charge.
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szwoopp, Champion

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Correct, but they should then show 100% on the rapid charger.
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Paul Christenson

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If you had a second EGO device...you could confirm if it were the charger...:(