I have a defective battery that is only two years old. What do I need to do?

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  • Updated 2 years ago
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This conversation has been merged. Please reference the main conversation: Is my battery dead?

Battery problem
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Charlie J Mock

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Posted 2 years ago

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szwoopp, Champion

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Official Response
contact customer service for trouble shooting and a replacement if needed.
3 year warranty on batteries.
1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).

Call when they first open if you can to avoid waiting on hold is the current advice given.