I have a 20" mower.2 years old now. It cut for 15 or 20 minutes then just stopped. Battery is good, I have other ego product to test with. Did all of the trouble shooting. The lights on the mower are not lighting up?? Left it for 24 hours and still nothing. Any ideas?
Catherine, you have 5 years on the mower and 3 years on the battery, if you registered them. If not, you may still register if you have the receipt, model number and serial number. Customer service can help at 1-855-EGO-5656 (1-855-346-5656). Call early during the workday to avoid long waits.
It took 4 weeks but I got my mower back and its working great again. My repair company was trying to get the wiring diagrams from customer service for weeks, finally they just order a new electric motor and circuit board under my warranty. Hoping I never have another problem. Had to pay a company to come cut my grass during the wait...that sure gets expensive.