I had a blinking green light on my string trimmer battery. Great service!

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  • Praise
  • Updated 2 months ago
  • (Edited)
Paisley did an excellent job assisting me with my battery issue. What great customer service!
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Joseph Riley

  • 90 Points 75 badge 2x thumb

Posted 1 year ago

  • 3
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Oregon Mike, Champion

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Official Response
Thanks for posting your great customer service story. 
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Ego Fan Ohio

  • 60 Points
I am very pleased that you had a good experience. I am having the same issue with a battery purchased in May of 2017, manufactured in Oct 2016. It would be very helpful if you were to communicate what the company had you do to troubleshoot or repair the problem. Can you please share?


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Steven

  • 200 Points 100 badge 2x thumb
I had a similar problem. I described the issue to customer support and gave them the serial number for the battery and proof of purchase. They are sending me out a replacement