I give up - tossing the trimmer

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
I bought the 12" trimmer when they first came out and had have NOTHING but problems with the head feeding string. I've tried all the different strings, but 95% of the time it will not feed. I've watched all the videos, read all the posts, and it still does not work like it should. Today was the first time this year I needed to use it. I must have rewound the string a half a dozen times and it still will not feed. I bent the shaft I was so frustrated with it. Think I'll break down and get a real one.

My Ego blower, though, works great (well, the second one as the first one had the turbo switch fail). 

Why do they connect this great battery technology to such poorly designed/built tools?
Photo of LeoB

LeoB

  • 242 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Dave .

Dave .

  • 21,706 Points 20k badge 2x thumb
I think that might be an exaggeration, LeoB.  I've got 5 Ego tools and my only real complaint so far is that the 14" CS drips only like there is no tomorrow.  AAMOF, I short time ago I made the dumb mistake of setting it down on my sidewalk..a few minutes later there was 3-4" diameter oil spot.  I tried removing it with a grease cutter, to no avail.  I've heard the 12" ST isn't nearly as good as the 15".  Maybe you should give it a try and if you don't like it, you have 3 months to return it.

Oh, and one other issue I had, documented with photos on this forum, is that the hedge trimmer blade gets noticeable wear in the first use.  I've been made "whole" by Ego, but not sure I'm supposed to divulge what they did for me.  :)
(Edited)
Photo of Jacob

Jacob

  • 64,880 Points 50k badge 2x thumb
Did you ever call them about the oil leaking out on that saw?
Photo of Dave .

Dave .

  • 21,706 Points 20k badge 2x thumb
Yes. No resolution.  Maybe if there was a flow adjustment there wouldn't be so much oil dripping off the bottom of the unit.  When the CS is running, I see lots of oil slinging off the chain.  I'd describe it as a "steady stream".
(Edited)
Photo of Jonathan

Jonathan

  • 170 Points 100 badge 2x thumb
I found that the most helpful suggestion was to not give the trimmer a hard bump to feed line but to use a slow firm pressure on the head and then release pressure. Since switching up my "technique" I have had no further issues feeding line. Hope that helps.
Photo of Jacob

Jacob

  • 64,880 Points 50k badge 2x thumb
The 12" trimmer was a eh design, probably a rush to market situation. The 15" trimmer is really amazing. I'd say sell the 12" to someone you dont like :) and go get the 15" trimmer. Its night and day difference between the 2.
Photo of David Cline

David Cline

  • 37,182 Points 20k badge 2x thumb
It took me half a second to tell that a 12" trimmer wasn't going to satisfy my need for power, especially coming from an 18" 30cc trimmer that could slice into pickets on my fence (and probably cut them off if I wasn't careful!)

The 15" is indistinguishable from my old trimmer, a and is really more powerful than probably anyone ever needs. But it's sure nice to have a little extra oomph when you want it!
Photo of LeoB

LeoB

  • 242 Points 100 badge 2x thumb
After the replies I went to HD and bought the 15" trimmer the other day and used it quite a bit yesterday. The difference was like night and day (or chalk and cheese, as my British friends say).

The bumper feed worked flawlessly. When I ran out of line, I rewound the spool with new line -- and it worked perfectly the first time.

Found out that it has so much power that I have to be careful where I bump feed the line. I got a couple bare spots on the grass where I did it.
Photo of Blue Angel

Blue Angel, Champion

  • 179,768 Points 100k badge 2x thumb
This is true... I try to bump feed the trimmer on a paving stone or garden edge whenever possible. Now that I've started cutting my grass a little taller the trimmer really digs into the lawn if I bump feed it there.

I've even turned it sideways and bump fed it on the deck stairs.
Photo of Dave .

Dave .

  • 21,706 Points 20k badge 2x thumb
I've never seen the 12" but I have the 15" and you should have seen the smile on my face when I first used it.  Soooo much better than my last trimmer, it's ridiculous. 

This conversation is no longer open for comments or replies.