I am having trouble getting your 4ah battery pack which i purchased 2 years ago to take a charge.

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  • Updated 3 years ago
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I am having trouble getting your 4ah battery pack which i purchased 2 years ago to take a charge. I am also having great difficulty getting hold of ANYONE at you company. any assistance would be greatly appreciated.
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Casper

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Posted 3 years ago

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Blue Angel, Champion

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Official Response
Casper, Ego's Customer Service department has been extremely busy the last few weeks. I know it's not much comfort when you can't get through to them, but they even have extra staff on hand to handle the influx of calls in this busy season.

All I can offer is to keep trying... try calling them during the less busy times of the day like early morning.

To save some time, it's helpful if you make sure you have all of your tools registered:

http://egopowerplus.com/pages/registe...