HUGE praise to Juanita at EGO support!

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  • Praise
  • Updated 4 years ago
I called EGO support today to ask a few questions and check on a support case for my string trimmer. I had the pleasure of speaking with Juanita (I hope I didn't butcher your name!), who was extremely courteous while she answered all my questions regarding the warranty registration process and handled a bump-feed issue with my 12" string trimmer. 

Juanita bent over backwards to make sure I was taken care of, and I actually responded with the line "I will love you forever", which I meant in a totally platonic way, of course. No one tell my wife, please...

Thank you for great support EGO! I'm loving my mower, blower, and line trimmer, and now the support process. You have a very pleased customer in me!

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Posted 4 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Andy, thanks for sharing the love! :)  We're so happy that you are happy!  Thanks for giving us a chance to help you out!