EGO pole saw is a fantastic tool with a couple flaws that are easy fixes for EGO. The sprocket cover is very thin plastic, this should be much more durable, if chain disengages, it rips the this cover. Second, the hex nut tool should be attached close to the hand grip, not near the cutting end. Cutting brush the small tool ripped from the holder. Have a call into customer service to buy a replacement, cannot find it on web site. It’d be great if EGO made it simpler to buy small replacement parts.
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