How nice would it be...

  • 1
  • Idea
  • Updated 4 years ago
  • Implemented
  • (Edited) walk into your local Home Depot and see this:

along with a full compliment of parts and accessories (and bare tools!) available for purchase?

I almost have to apologize for posting this, but after seeing this picture it seems such a waste that such nice looking retail packaging is implemented on an item only available on-line! I can't help but think the retail experience buying Ego products would be so much more satisfying knowing that all the parts and support you need are available down the street.

Don't get me wrong, Ego's customer support and community site set the standard as far as I'm aware, but I can't help but think about how many people would be put off by seeing what they want in store and then being told they have to go home and order it on line to get it.

If that's the case, how about adopting a "Tesla" sales model where Ego has "Experience Centers" set up in malls where people can play around with the tools, choose options etc. and then be sent home with a quotation package and reference number that they use to place their order on line?

Here's hoping for an ever-evolving sales strategy from Ego, and (hopefully) their future sales partners. :-)
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Blue Angel, Champion

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  • wishful...

Posted 5 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Hi Blue, we actually do sell the spare batteries packaged as you see here in select stores right now.  Unfortunately, we aren't able to get them in all stores but we're working on it.