How do I remove the rotor assembly?

  • 1
  • Problem
  • Updated 6 months ago
  • In Progress
I got too close to the landscaping rocks. Our snowblower picked one up and it got stuck between the auger and the auger casing. Twice. The first time I pried the rock out. The second time, it was too securely wedged in and won't budge. Looked on here for similar problems. One person with a chain wrapped around the auger was advised by Amber (with EGO) to remove the rotor assembly. But no instructions were given and I cannot find instructions on the internet or in the manual. EGO folks, can you provide me with instructions. 
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Jennifer Manning

  • 70 Points

Posted 6 months ago

  • 1
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Amber F., Official EGO Rep

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Official Response
Hi Jennifer! This is something the service team will need to walk you through. Please give them a call at 1-855-346-5656. They're available until 8pm EST tonight.