How do I reload POWER HEAD SYSTEM 15” STRING TRIMMER with new line?

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  • Updated 2 years ago
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Ok tell me what I'm doing wrong here...

I watched the youtube video

I can feed the 16' line into the trimmer head, but when I attempt to turn the trimmer head to pull in the line, it fails. As the head turns, the head slightly moves in but doesnt grip the line.  thus, not line being drawn in.  

any advise on what I'm not doing right? thanks.
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Posted 2 years ago

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Official Response
Is the line you are inserting straight.
It needs to go through the correct spot in the middle of the head.
Also make sure the head is lined up correctly before you insert line into the spool.
Then make sure you turn the bottom of the head the correct way while holding the top half still.