How are the Ego batteries?

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  • Updated 5 months ago
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Just about to get into the electric yard tool scene.  Purchasing these batteries with the tool kits is obviously the cheapest way to go.  The batteries on their own are quite a high price.  I've ready gone through the forums on battery problems and wondered what the general consensus is for Ego batteries?  Folks that have had one or 2 die within the 3 year warranty, is it easy and quick to get them replaced?  I'm not sure many people on here have had an experience after 3 years on how long these are actually supposed to last, anyone?
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Chris Huber

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Posted 5 months ago

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TK

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It's hard to say. You will hear about all the negatives here, and you should. Not sure what % of the total sales have issues, and of those what % are resolved in a short time. EGO needs to deal with the repair issue better than they have been. Like loaners at HD. People can't wait half a season for a mower to be repaired. Totally unacceptable..
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Ken, Champion

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In my experience, if a lithium battery has a defect it will fail sooner rather than later. The one Ego battery I had that was bad failed in the first month. My oldest battery turns three years old next month and is performing the same as it did when it was new.

The one battery that went bad, Ego shipped me a replacement and I had it in less than a week. I didn't have to return it or anything. They just asked me, since they're a "green" company, to please dispose of it at a battery recycling center (including any retailer that takes lithium ion batteries, including Home Depot or Best Buy).

TK's complaints above about repair times is in regard to lawn mowers. Batteries are replaced very quickly.
(Edited)
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szwoopp, Champion

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Martin - call Ego CS

1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).


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William E Hanson

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I"m into 3rd year with EGO products with no battery issues. Had 1 tool problem that Home Depot replaced immediately; great customer service.
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SCDC, Champion

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I’ve had 2 7ah batteries go bad within 3 years, but both were warranty exchanged. Look, they are lithium ion, like your phone. Look how quickly phones lose their batteries. My iPhone battery life falls quickly after the first 6 months.

EgO probably has one of the best engineered battery packs in the industry. Failures happen. FYI I use my EGO tools a lot. I am very satisfied.
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Chris Huber

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Yeah, we know these are Lithium-ion batteries. However they don't go through the same charge every night that sounds do. I'm betting on average that these yard batteries only get charged about twice a week during spring summer and fall, and none during the winter.
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Ken, Champion

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It's true, phone batteries usually aren't cared for nearly as well as the batteries used in lawn tools.

But you'll be giving them some charge cycles in the winter if you ever buy the Ego snow blower!
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Chris Huber

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Speaking of battery care, I know it's important for longevity of these guys to treat them correctly.  

Do they recommend a complete drain and recharge on occasion, kind of like Li-Ion RC car batteries?  Does the Ego charger balance charge the batteries?

On the subject of storage and charging...  It gets cold here in the winters, sometimes down single digits.  My attached garage stays at about 40 I think, I'd have to actually measure it.  I have no winter Ego tool use, so I guess I should move them into the basement during winter.  Can I leave them unplugged for winter storage?  Should I store them drained or full?

In the summer, we get up to the high 90s.  The garage is quite a bit cooler, but still very warm.  What temps are ok for charging in the garage?
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William E Hanson

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Mine stays in the garage, but it's insulated well and stays mid 40s in Winter. I use my batteries year round and rotate the 2.5 Ah and 3 5.0 Ah. The 7.5 is for my self propelled mower that is put up by December until Spring. I always recharge immediately and take off from around charger no later than next morning to place in shelf. No battery issues into 3rd year.
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martin Downs

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Keeping them full charge is good. I also like to know if recharging the batteries at 20 percent or should you wait till totally discharge?
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William E Hanson

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Lithium ion batteries has no memory; I wouldn't wait to fully discharge. If my task takes awhile, I simply recharge when I finish and not worry over it. That way, I'm always starting with a full charge.