Hit a stone shattered magnet inside motor,olny 1 year old. Do i have any option's

  • 6
  • Problem
  • Updated 3 years ago
  • Solved
Shatterd magnate in motor
Photo of Brian Spainhower

Brian Spainhower

  • 132 Points 100 badge 2x thumb
  • bummmed-out

Posted 3 years ago

  • 6
Photo of Brennan Breene

Brennan Breene

  • 464 Points 250 badge 2x thumb
From my homework EGO (2 weeks ago) does not supply a full range of parts. So based on the info. I got from Chelsea in customer service is as an owner you can't get the parts... So you can't fix it yourself or get the parts and get help from someone that has the skills to fix it locally. I guess that means that it goes to Home Depot they will send it out and give you a quote?? Then I guess see how much it is going to run. They may charge you for shipping??? So it may be a throw away??/
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 80,948 Points 50k badge 2x thumb
Official Response
Brian, no need to throw this away as Brennan suggested.  Please give our customer service team a call for help.  We can be reached at 1-855-346-5656.
Photo of Exrace

Exrace

  • 8,566 Points 5k badge 2x thumb
How big was this stone?
Photo of Blue Angel

Blue Angel, Champion

  • 179,468 Points 100k badge 2x thumb
Was it a stone, or more of a rock?
Photo of Exrace

Exrace

  • 8,566 Points 5k badge 2x thumb
Maybe a boulder. :)
Photo of JAS

JAS

  • 1,472 Points 1k badge 2x thumb
Did it have four faces carved on the stone?
Photo of Exrace

Exrace

  • 8,566 Points 5k badge 2x thumb
I hear Trump is going to have one carved soon. :)
Photo of Brian Spainhower

Brian Spainhower

  • 132 Points 100 badge 2x thumb
It was a flat stepping stone in my backyard,concrete
Photo of Jacob

Jacob

  • 64,780 Points 50k badge 2x thumb
I smoked my cement septic lid on saturday night. I blame the tequilla. No broken magnet though. I was scared id be out a mower. The blade is like a question mark.
Photo of Blue Angel

Blue Angel, Champion

  • 179,468 Points 100k badge 2x thumb
Pics or it didn't happen!!! :-)
Photo of Jacob

Jacob

  • 64,780 Points 50k badge 2x thumb

(Edited)
Photo of Blue Angel

Blue Angel, Champion

  • 179,468 Points 100k badge 2x thumb
(One shot...Hey!) Mas tequila
(Two shots...Hey! Hey!) Que veneno
(Three shots...Hey!) y Arriba!
(Hey! Hey! Hey!) Mas Tequila!
Photo of Exrace

Exrace

  • 8,566 Points 5k badge 2x thumb
Need to use your ego blower on that floor you have in that photo!