When will the 21" SP mower be in stock?

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  • Updated 3 years ago
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Was looking to purchase a mower, and my local HD did not have any in-stock (and there was an empty space where the display model was a week ago).  So I used their website to see about availability at other nearby stores, and all 30 stores in the Dallas metroplex are out-of-stock, which seemed odd.  Contacted customer support and their response was (verbatim) ... "It is not stocked in the stores, because they don't have the current space for it."  Seems hard to believe (this time of year).  Of course, I can order one through their website and have it delivered, but the fact that they are suddenly not-stocking a $600 mower that has a 5-star rating makes me suspicious.  Anyone know what's really going on???
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Dallas

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Posted 3 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Hi Dallas, as David mentioned, this mower is going to fluctuate as in and out of stock with the season and we're sorry it's not available in your store right now.  Which store number are you looking in?  We can check to see if more are on their way.
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Jennifer VandeWater, Community Manager

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Official Response
Looks like we have two threads about the same 21" SP mower stock issue.  We're merging the other conversation here to keep everything in one place.  This mower should be showing in stock as of today on homedepot.com.  We're escalating this to Home Depot to make sure they update their site.  We definitely have them in stock, there's just a delay on updating the website.  We're sorry for all of the confusion or concern this caused.  To answer some follow up comments, this mower is not in stock in very many stores at all.  This was a Home Depot decision and not an EGO decision.  We'd love to have all of our tools in all of the stores but it simply doesn't work out that way for us.  Most stores had the 21" mower but very few had/have the self-propelled version in the store.  It's about space and footprints in the store.  We hope this helps answer all of your questions.
(Edited)