Have purchased three of the Ego equipment: trimmer, blower and chair saw.

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  • Problem
  • Updated 2 years ago
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Have purchased three of the Ego equipment: trimmer, blower and chair saw. Now have problem with battery and  can get no help from Ego nor home depot!!  Very sorry I spent all this money
on equipment with no company backing.  Now need to find how to unload chain say, trimmer a nd blower!!
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Fred Kilgus

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Posted 2 years ago

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Amber F., Official EGO Rep

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Official Response
We're sorry you're having trouble with your battery, Fred, but we'd love to help. Can you please describe the issue more specifically? 
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szwoopp, Champion

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Fred
Ego does a great job of standing behind their products with a 3 year battery and 5 year tool warranty.  Give customer service a call and they will trouble shoot the matter and get you fixed up as needed.
If you are more of a do it yourselfer, then post some details here and we will try and help you diagnose or fix the problem.

customer service department can also be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).