Handlebar locking clamps come loose continuously while mowing.

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  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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I have to constantly refasten these clamps on the handle bars, it's done this since I first purchased mower last year.  Home Depot, who I purchased this unit from, offered no help other than to send it to some central repair location and I'd be out of a mower for 2-3 weeks.  That's unacceptable.   Can these clamps be replaced easily? 
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Michael

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Posted 4 years ago

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SCDC, Champion

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Official Response
This is a pretty common problem with the clamps.  Call CS and they will send you new clamps which are fairly easy to replace.  These newer clamps are designed a bit different and stay locked.  I would say this is the only real problem they've had, consistently with the mower, it's really great.
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Denise C

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Official Response
Hi Michael! We are sorry you had a hard time getting through to our Customer Service Department. We have been experiencing higher call volume due to the change in seasons, but we want you to know we are here to help you. I have located your account and have all of the information I need to order you 2 new locking clamps. I will send you an email with the order details shortly.