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The snow was wet and heavy. I had a hard time pushing through it and felt like I was shoveling rather than blowing.
On top of that, the plows left 10 to 14 inches of snow at the end of my driveway. I ended up hurting my back trying to clear this mess.
I have their lawn mower that I purchased in December for this spring, and now am considering returning it also. Most youtube videos seem positive about the lawn mower.