Green light on battery stays on when mower is off - cannot turn it off and drains the battery

  • 3
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: out of date

I place a fully charged battery in mower. I run for ten minutes and it works fine. When I put the mower away the green light on the battery will not turn off. Pressing the battery button does nothing and it drains the battery to red just sitting in garage.
Photo of John

John

  • 140 Points 100 badge 2x thumb

Posted 4 years ago

  • 3
Photo of Denise C

Denise C

  • 6,334 Points 5k badge 2x thumb
Official Response
Hi John! Thank you for your post. I received your email that you sent to customer support as well, and I will be giving you a call back this morning to troubleshoot with you further.
(Edited)