Great Customer Support

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  • Updated 2 years ago
Bought the 15" trimmer kit in early May and the battery died on me about a week ago after only 2 months and maybe 5 uses. Called the customer support line just now, waited only about 15 minutes to talk to a representative, and am getting a new battery delivered to me hassle-free. Wish it wouldn't have died in the first place but kudos to Ego for great customer support!
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Posted 2 years ago

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Amber F., Official EGO Rep

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Thank you so much for sharing this! It really does mean the world to see these situations result in our goal of complete satisfaction. Please let us know how the new battery works out. :-)