Great Customer Services

  • 3
  • Praise
  • Updated 4 months ago
I want to extend a big thank you to Daniel for assisting me with a battery issue.  He has arranged for a new battery to be shipped and I should receive it in 3-4 business days.  He said I can return the defective battery to Home Depot for recycling.  He was very courteous and friendly and also helped to make sure my products were properly registered.  No wait time att all.  Thanks again Daniel.    
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HJR

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Posted 4 months ago

  • 3
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szwoopp, Champion

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Official Response
Thanks for the report HJR.
I also have had a great experience with Ego CS the couple times I have needed to give them a call/

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Oregon Mike, Champion

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Also a satisfied EGO CS customer here. Hoping the new battery solves the problem and you can enjoy your EGO tools even more. Thanks for the report.

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William E Hanson

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Always good to hear positive resolutions; same experience for me.