Firstly, I love my EGO. I've had it for about 3 years & I love it but the only issue I've had is that grass gets clogged under the deck & it seems to be getting much worse. I'm not fussed but my wife is complaining about all the grass being left behind. When I use the catcher it just clogs up in the entrance & the catcher remains mostly empty. It's the same issue if I use the side chute, it works for a minute or so then clogs up even with dry grass. I read some comments from other users about the importance of cleaning the underside of the deck well so today I really scrubbed it clean. I did notice that it felt a little rough so I sanded it with 120 grade wet & dry then finished it with 1500 grade. It was definitely smoother but not perfect. It didn't seem to help though within 3 minutes it had a good coating on it & the chute was blocked. After 10 minutes I could hear it straining & I had to stop to clear it. Sometimes if the grass is long I can only go about 20 metres without stopping to clear it. I replaced the blade a while back but it didn't seem to help. I also sharpened the previous blade but that didn't help much either. I've heard conflicting report about whether you should sharpen the blade or not. Appreciate any ideas.