Grass catcher constantly falling off

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: CS

Having a problem with the grass catcher, it falls off ever 20 feet! I place the hooks into the sides of mower and lower the catch door on top , but the bag keeps popping off with ever pass. It's extremely annoying and useless. It is also about an inch short in width and I have to pull the metal side to latch the second side in. It's a huge problem all the way around
Photo of Anna Marie

Anna Marie

  • 110 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Blue Angel

Blue Angel, Champion

  • 180,038 Points 100k badge 2x thumb
Official Response
Someone else reported this exact same problem about two weeks ago. It turns out they weren't latching the bag onto the mower properly.

Be sure the metal hooks on the grass bag are going over the rod that the door pivots on:

Let us know if that fixes the problem.
Photo of Amber F.

Amber F., Official EGO Rep

  • 68,338 Points 50k badge 2x thumb
Official Response
Anna Marie, we are so glad you were able to resolve the situation with the community's help. As this issue has thus thoroughly been laid to rest, we are now closing the thread.