Grass Bag Flaw

  • 1
  • Problem
  • Updated 2 months ago
  • Solved
  • (Edited)
There is a small gap at the bottom where the bag meets up with the mower. I noticed this during my first use of the bag. The bag does not "seal" up tightly with the mower. Clippings were left all over my sidewalk. Is EGO aware of this and is there a solution?
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Chris

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  • frustrated

Posted 4 years ago

  • 1
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Jennifer VandeWater, Community Manager

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Official Response
Hi Chris, as already mentioned, some clippings are bound to fall out as you remove the bag to empty it.  However, the rear discharge door should provide enough force to keep your bag nice and tight against your mower.  Let us know if you've tried to reinstall the bag as TK mentioned and if you are still experiencing issues.  
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Jennifer VandeWater, Community Manager

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Official Response
Hi Chris, unfortunately, that is the design of the bag and we feel that you will continue to see the minute grass clippings escape from there.  We have taken your feedback to our product development team and will continue to research this for a possible change in the future.   Thanks for taking the time to write in.
(Edited)