Got Default battery in brand new mower!

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: out of date

I bought a brand new 21 in. 56 volt lithium ion cordless lawn mower, the battery doesn't charge at all, according to the manual, it is default! I called customer service several times, always no answer, i am trying to solve the problem here, otherwise will directly return to store.
Photo of ruzhang

ruzhang

  • 70 Points
  • so disappointed

Posted 3 years ago

  • 1
Photo of Ken

Ken, Champion

  • 73,500 Points 50k badge 2x thumb
Official Response
If it's brand new I would exchange it at the store. It would be the quickest solution to your problem.