Good mower, could not get the blade off for sharpening and charger shows 25% after charging now instead of 100%.

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  • Updated 5 years ago
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Bought an "EGO 20 in. 56-Volt Lithium-ion 3-in-1 Cordless Lawn Mower" back in April. Have been very pleased with it as it easily mows my 3/4 acre in two charges. What is great is that one can flip it over clean it out without an oily mess.

However I noticed that my blade was dinged so I was going to remove it. The bolt holding it was torqued too tight, the hole where the screw driver was to be placed was starting to give from the pressure - I filed the dings down while it was still attached.

The next thing that happened was with the charger, as soon as the battery was charged it displayed the 25% light, not the usual green 100% - the battery showed green and functioned fine.

I like the product, however I would like to be able to replace the blade when it gets more "use" and the charger issue is a new one.
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Scott Middleton

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Posted 6 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Hi Scott,  It sounds like you have a problem that we can solve.  Give us a call at 1-855-346-5656 at your convenience and we'd be happy to troubleshoot your blade and charger issue.  You are covered by our 5 year warranty for your mower so you have nothing to worry about.