Getting familiar with your EGO battery and charger

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  • Updated 2 years ago
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First, here is a video that explains the battery.  


Here is an informative video on "How to charge your EGO leaf blower battery".

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EGO Power+ Guru, Official Rep

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Posted 6 years ago

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Dean D

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How long can the battery stay in the charger when done?
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Amber F., Official EGO Rep

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Saleh, please call us and we can sort this out together. 1-855-346-5656
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Saleh Kashem

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Thank you Amber,

I called and I spoke to CS but I am heartbroken how I was treated by them, I will never buy EGO or recommend anyone again to buy.....I did not have the proof of purchase because I bought it from a local small shop not HD and EGO denied my valid warranty rights. My battery was manufactured in 2016 and it is still within 3 years and I was denied the chance to get a replacement and was treated very rudely by the lady her name was "Igo" I would say. I asked to talk to the supervisor but the supervisor was too busy to lend me any help. Dora the lead SV later left me a message. saying I bought from a "non-authorize dealer" and I am just mad that you guys are bought by HD and trying to undermine people who bought from other outlets.

Thank you for listening.

Take Care

Saleh
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Amber F., Official EGO Rep

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Very sorry to hear this, Saleh, but thank you for letting us know. Totally understand your frustrations, however, we simply do not warranty secondary market items. This is because we can no longer guarantee the quality. That said, we are going to follow up on this, as our agents should always be as friendly, polite, and professional as possible. 
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Saleh Kashem

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thank you for your "feeling sorry" but the logic you said that you can no longer "guarantee the quality" is baseless at the best and stupid at the worst.it is built by EGO and it is guaranteed for three years regardless of who sold it, this is what happens when you sell your soul to big guns like Home Depot and you will realize the consumer don't like this choice. They like to be able to buy from anywhere and be guaranteed regardless who the re seller is, when you remove the separation between a re seller and manufacturer it is manipulation to highest level it immoral and unethical. I feel sorry for you because mark my words you will be out of business very soon if you do not honor your warranty and drive the consumer away from you.
:-('
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Saleh Kashem

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the rep I talked to was Gio not Igo....

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