Fully charged battery for 21" mower...when I place in mower slot get yellow blinking lights -- no power? Please advise

  • 4
  • Problem
  • Updated 2 years ago
  • Solved
Merged

This conversation has been merged. Please reference the main conversation: Ego Mower Starts then stops and led flashes orange

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Dbunkr55 .

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Posted 2 years ago

  • 4
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TheAtomTwister

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Official Response
Have you done the checks that are in the troubleshooting section of the manual?

You may end up needing to call EGO customer service.  The number is 1-855-346-5656.  I'd advise calling them when their offices first open and there is no line of people waiting for a response or else you might end up on hold for a while.
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Art Zasadny

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Did you confirm that the mower handle is fully extended and in the locked position?
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David Meltzer

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What ended up happening with your battery?  My battery does the same thing with the yellow blinking light.  I went to mow the lawn today, and couldn't because of the yellow blinking light.  This is the second time this has happened.  The first time I was told by customer service to take it to Home Depot to take a look at it, and not only was I charged a service fee, but they said there was nothing wrong with it.
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Scholar Warrior

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I just encountered same issue - is there any resolution or it needs to be repaired professionally ?
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Ciaran OByrne

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Same problem - seem to be numerous identical issues on web - yet to see a solution - waited forever on phone with no luck and still no customer service return call - seriously pissed off given the price of this 'high-end' unit....
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Amber F., Official EGO Rep

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Official Response
Anyone experiencing this issue should call us at 1-855-346-5656. We are happy to troubleshoot and help determine a plan of action (if needed). If you experience a wait when calling, please leave a voicemail and we will contact you directly. 

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