Frustrated on extended shipping time frames from Home Depot for POWER+ MULTI-HEAD SYSTEM tools

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  • Updated 3 months ago
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When I purchased my first set of POWER+ MULTI-HEAD SYSTEM tools it took 10 days to arrive at my Home Depot for in store pickup.  I was surprised that in a metro area with 20 Home Depot's these are not kept in stock or available for 2 days shipping.  Regardless of that I have been enjoying my POWER+ MULTI-HEAD SYSTEM tools.

Now I want the string trimmer attachment... estimated delivery is 10 days from today.  Please improve the availability of these tools.  Would love to recommend them to friends, but people would rather grab what's on the shelf or have it delivered within 2 days.
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SPNorth

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Posted 3 months ago

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szwoopp, Champion

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Glad you like the tools.
You have options to purchase from other than the BORG
https://www.amazon.com/EGO-Power-STA1500-Attachment-Lithium-Ion/dp/B071JFXF17/ref=sr_1_3?ie=UTF8&...
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SPNorth

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Just picked it up on Amazon.  Thanks for the link... even if they are the BORG.
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szwoopp, Champion

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Glad that worked for you SP
BORG = Big Orange Retail Giant = Home Depot
Amazon is certainly a retail giant, but they are not orange. (and I would imagine they will not be assimilated)
(Edited)
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SPNorth

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Hah, thanks for the acronym info.
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Steve Ward

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I would agree, I found no Home Depot locations carried any of the power head versions and had to order.  I know HD has to choose what to stock but their processing and shipping is SLOW. 

Shipping to home showed an earlier arrival date, but still scheduled to be 12 days to arrive in Kansas City area.  I understand they may not be able to ship express due to limitations in lithium batteries in aircraft (?) but it took 4 days from placing order for my order to be processed and shipped.  In the day of Amazon setting next or 2 day delivery as standard the Ego shipping timelines are poor.

I am sure Ego and HD have a good exclusive agreement, but seems they could get more exposure by opening to other on line retailers.
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Steve Ward

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I have not found  a reputable on line source for the full powerhead combo (with batteries) - and not at an extreme premium price?  Found lots of options including Amazon for the items without battery.
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Blue Angel, Champion

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There are options, just not well advertised options. Too bad Ego doesn’t advertise these fantastic Authorized Retailers on their website...

The problem with Home Depot seems to be that many of the online-only Ego products are drop shipped directly from Chervon in California, not from a selection of Home Depot distribution hubs spaced out across the continent.

Considering how Ego’s products are Home Depot’s highest rated tools in most categories, they put a respectively low amount of effort into stocking, displaying and marketing them.
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SPNorth

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Agree with you Blue Angel.  Would be nice if the buy now section on each tools page on egopowerplus.com had more than the HomeDepot links.
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Blue Angel, Champion

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Great idea! That would be a perfect way to get it out there!