Free side discharge chute for registering

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  • Idea
  • Updated 3 years ago
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Since the small flyer included with the mower promises a free side-discharge chute for registering online, wouldn't it make sense to allow entering the address to send the chute during or after the registration process online? Instead, I had to call customer service and wait over 20 minutes to speak to a rep to accomplish that. High-tech mower, low-tech service.
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Don Massa

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  • Perplexed

Posted 3 years ago

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SCDC, Champion

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We all agree that this whole deal is an annoyance for EGO and the Consumers.  Whoever came up with this idea of not just putting it in the box should be put in an office with 10 phone lines dedicated to handling these requests.

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