floor model/warranty question

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  • Updated 6 months ago
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I have done a search here and found where people "thought" the EGO warranty for a floor model would be honored.  But there was no OFFICIAL response.  So I thought I would ask that specific question, since I am faced with the option of doing just that and would like to know if the warranty would be honored by EGO???

Also, I would like to throw out another similar scenario that is likely to be encountered.  What if a person... Or wholesaler, local business, etc. purchased an unused floor model, then turned around and sold it, still unused?  HD has a lot of that going on in some cities.  And it's almost a HD outlet store.  I guess there would be no leeway for that person with the warranty then, right?  I think that's the more likely scenario people would run in to, so thought I would ask.  Thanks in advance!
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NightOwl

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Posted 6 months ago

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Amber F., Official EGO Rep

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Official Response
For products purchased at Home Depot or an authorized EGO dealer:

- Complete kit floor models are eligible for full warranty (even if it's on sale).
- If floor model kit is incomplete (i.e. battery or charger not included) and being sold at a discounted price, only the included items are covered by warranty.