How do I get help with a battery that died?

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  • Updated 4 years ago
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Bought a 56v blower a few months ago...a bit pricey but seemed worth it until the battery died. To make matters worse they don't stock them at my HD. What do I do now??
ps been on hold for 15 minutes so far!!
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keith

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Posted 4 years ago

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Blue Angel, Champion

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Official Response
Keith, if you didn't get through, send them an email:

support@egopowerplus.com

Describe your issue and include your contact information. Be sure to have your tools registered and they will get back to you ASAP.
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Denise C

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Official Response
Hi Keith. Thank you for your post. I was able to locate your account and see that you called in yesterday and spoke to Tracy, who placed an order for a new battery and charger; with a pre-paid return label which will be sent to you via email. When you receive your new equipment, please either give us a call or send us an email to support@egopowerplus.com with the new serial numbers so we can update them in your records.