EGO Weed eater Motor burnt up

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: out of date


I recently purchased two EGO products, the Lawnmower and the weed-eater...I am very happy with lawnmower, it is an excellent machine!, however can not say same about the second one.

It is very weak motor, plus after a few minutes of continuous work it slows down and had to restart to get only for a few seconds a higher RPM...I kept cutting grass, but it started to smoke, and smell from burnt wires and electrical started.

Motor is burnt, and I only used the recommended 2.0 amps/hour battery (not the 4.0 from lawnmower)

Can I get a new motor under warranty?

I have been searching on your site and outside for this motor spec's to get it myself...but no luck so far.

Appreciate your time and help on this matter.

Photo of Raul


  • 82 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Blue Angel

Blue Angel, Champion

  • 179,788 Points 100k badge 2x thumb
Sounds like you have a defective trimmer.  The tools are covered by a 5 year warranty.  I would contact Ego and they should get you looked after.

My application does not push the trimmer to its limits, just cleaning up edge work.  Having said that, it does a fine job of trimming and even mowing down small areas of grass where the mower won't reach, like under the eaves trough down spouts.

Here is Ego's contact page:
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 81,028 Points 50k badge 2x thumb
Official Response
We're so sorry to hear about your string trimmer.  As Blue Angel mentioned, we are here to help and your string trimmer does have a 5 year warranty.  Please give us a call at 1-855-346-5656 and we'd be happy to get you taken care of.  We hope you'll give us a chance to make this right for you.

This conversation is no longer open for comments or replies.