Ego trimmer won't start

I just purchased a ego trimmer the bulkhead type. In the middle of weed eating it just stopped. Battery is fully charged and brand new. However it does nothing now. Not even a sound like it's trying to spin. Is there any kind of safety stuff on it to make it not come on?

Charles Epley

90 Points

Posted 1 month ago

1 month ago

Oregon Mike, Champion

67,192 Points

Official Response

What is a bulkhead type trimmer? How long had you been running the trimmer? And which battery?
Another thing to check after removing the battery is to see if there is grass, other trimmings, wound around the head of the trimmer.

Comment

1 month ago

Rick Fortson

784 Points

What’s a bulkhead type trimmer???

Comment

1 month ago

Mark Ziviski

260 Points

Check the battery contacts. Sometimes, due to vibration there might be a break in the connection. this can be fixed by simply removing the battery and reinserting it again. The information in your complaint is rather vague. You said the battery in brand new. Did you charge it first before using it? And how long were you cutting before it stopped? I realize these may sound like silly questions to ask, but they are relative

Comment

1 month ago

Charles Epley

90 Points

It's bumphead not bulk.... auto correct..... I took battery off and put back on no power still. I charged the battery completely before use. I cut maybe 3 mins total. It just died no juice period... I called and the guy ran me through other steps and confirmed there is no juice from battery to trimmer... my warranty will cover it but I can't email my reciept. He said email him at warrantyategoplus.com. however the page will not load.