Ego staff, please watch this video. This explains my concern perfectly.

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: out of date

Photo of Rob

Rob

  • 9,072 Points 5k badge 2x thumb

Posted 4 years ago

  • 1
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 81,028 Points 50k badge 2x thumb
Official Response
The mowing height settings range from 1.5 to 3.5 inches, so we were surprised to see that the maximum height in the video review appears to be 3 inches. We do not recommend altering the mower in order to raise the cutting height beyond its highest setting. We’d like to thank you for your input and the detailed explanations of your specific cutting challenges. We would, of course, like to satisfy everyone in every circumstance; we have also received feedback that 1.5 inches isn’t short enough! Your suggestions have been forwarded to our product development team for consideration.