Ego Power + model ch 2100 standard charger not working

  • 3
  • Praise
  • Updated 4 months ago
My Ego Power + model ch 2100 standard charger was not working.  There was no voltage out when plugged in with no lights on the charger working with good outlet and cord ok.Battery would flash red on the charger but showed in access of 56V when checked.
Customer Service quickly assessed  the issue and cheerfully sent me out a replacement.Kudos to the technical support team at Ego 1-855-346-5656.  The new charger arrived in lessthan a week and I was weed whacking again before the grass got too high.  I plan to purchaseanother Ego product the blower to accompany my Ego trimmer.Much Aloha from MauiTony
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  • 120 Points 100 badge 2x thumb
  • confident that I bought the right electric trimmer

Posted 2 years ago

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Oregon Mike, Champion

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Great customer service  story, Tony. Thanks for posting this.
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szwoopp, Champion

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Aloha Tony
Glad you were taken care of so well.  Ego does have great CS and you have an incredible zip code.
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Michael Vitale

  • 60 Points
My battery charger just went dead too, something is rattling inside the case.  I hope I get good service too.  I only had it for 4 months.